Coronavirus and your Cleaning Service

UPDATED Tuesday 14th July 2020  11.30am

We are now able to start back and have new procedures (see below) for the health and safety of both our customer and your cleaners.


We have set in place some strict guidelines to keep both your household, and your cleaners household as safe as possible.

If anyone in your household, or your cleaners household, feels ill or has been confirmed with COVID19, your duty to each other is to let each other know and halt your cleaning until your household’s self isolation is complete and it is safe to return.

We are asking you to provide the following:

*Disposable gloves (latex or latex free – size small usually fits)

*Washing up liquid & Disinfectant

If you wish us to use any other products, please make sure they kill virus’s.  Your cleaner will use the virus killing products first, and if necessary, will use other products after eg to shine taps etc


*Disposable shoe coverings (available from Screwfix for just £3.03 Click and Collect for 100pc……)

*Face Covering are, at the time of writing this, optional.  If you would like your cleaner to wear one, then please discuss this with them.

When your cleaner arrives, if you are going to be at home, please keep a 2 metre distance from each other.  Go out if possible, or stay in one room while your cleaning is done.  Avoid face to face contact.

If you are providing your cleaner with disposable shoe covers, your cleaner should slip them on over their shoes, on entry to your home,  and taken off outside your house once finished.

They should put on a pair of gloves as soon as possible.   

If possible please go out while your cleaner is cleaning in your home, or stay in a different room.

I have instructed your cleaner to discuss with you cleaning things like door handles and light switches, and other parts of your home that would likely have a lot of ‘finger traffic’.  These will be cleaned with virus killing products such as disinfectant or washing up liquid.

Floor cleaning…… products like washing up liquid or disinfectant will be used, but NEVER together.  

If you have any questions, please don’t hesitate to contact Suzanne on 07929355614.

Please take very good care of yourself and STAY ALERT.

Cleaning Against the Coronavirus

How the prevent the Coronavirus from spreading:

Germs can be spread from person to person or by touching unclean equipment or surfaces.To stop the spread of germs, focus your efforts on cleaning areas in the house where germs are more likely to spread, such as the kitchen and toilet.

Use either soap and hot water to rinse the germs away, or a disinfectant to kill them.

Make sure you dry surfaces such as worktops and chopping boards thoroughly after cleaning. Dampness helps any remaining germs to survive and, if there’s enough water, multiply.

You should clean germ hotspots on a regular basis after use, rather than the customary once-a-week deep clean.

Cleaning aids, such as cloths or mops, must be germ-free or they’ll spread germs to other surfaces.

Here are some general cleaning tips to help prevent the spread of germs in your home:

Cloths and sponges

  • use disposable cloths or paper towels when possible
  • reusable cloths should be disinfected or washed at 60C (140F) after each use

Washing-up brushes

  • wash brushes in a dishwasher regularly or clean with detergent and warm water after each use

Mops and buckets

  • use two buckets for mopping – one for detergent and the other for rinsing
  • mops and buckets should be cleaned and dried after each use


  • keep the U-bend and toilet bowl clean by flushing after each use
  • use a toilet cleaner and brush every few days
  • limescale should be regularly removed using a descaling product
  • keep the toilet seat, handle and rim clean by using a disinfectant

Baths and sinks

  • clean baths and sinks frequently, if they’re used regularly
  • use disinfectant if they’ve been used by someone who’s ill


  • clean shower trays frequently, if used regularly
  • if a shower hasn’t been used for a while, let it run with hot water before using it

Tiles and shower curtains

  • keep tiles and grout in good condition
  • clean shower curtains frequently


  • ensure food-preparation surfaces are clean before use
  • use separate chopping boards for uncooked food – such as raw meat – and food that doesn’t need cooking, like salad leaves
  • wash and dry your hands after handling foods such as raw meat
  • clean surfaces immediately after use


  • clean floors regularly with warm water and detergent to remove visible dirt
  • if soiled with vomit, urine or poo, the floor should be cleaned using a disposable cloth and warm water, then disinfected – make sure the floor is dry before allowing children on it

Carpet and soft furnishings

  • steam cleaning is effective against germs on carpets and furnishings
  • curtains can be cleaned by laundering or disinfected by steam cleaning

Pets and other animals

  • keep pet food separate from human food
  • always wash your hands after touching animals and their food, toys, cages and litter trays
  • dishes, utensils and tin openers used for pet food should be stored separately


  • clean hard or plastic toys by washing them and putting them away once they’re clean and dry
  • some soft toys can be cleaned in the washing machine


  • wash your hands after handling dirty laundry
  • all underwear, towels and household linen should be washed at 60C (140F) or at 40C (104F) with a bleach-based laundry product to prevent germs from spreading
  • don’t leave laundry in the washing machine – any remaining germs can multiply rapidly

Waste disposal

  • foot-operated bins are more hygienic because they reduce the risk of getting germs onto your hands from touching the bin lid
  • always wash your hands after handling waste material
  • throw rubbish away carefully to avoid attracting vermin and insects

This information has been copied from the NHS website on 14 April 2020